If so, then it is typical that the delivery price will be slightly to significantly higher than the discounted newspaper subscription prices we are displaying on this website. Is my personal information safe? Any personal information we receive from you is used only to provide the highest quality home delivery service available. All sensitive information such as credit cards or login information is encrypted for secure transmission.
Our newspaper subscription website is monitored continuously by such renowned companies as McAfee and Verisign for security from any third parties, and the seals of these agencies are found in the footer on our website and the order page at checkout. See our privacy statement for more details about the use of all information that you provide. Can IndyStar subscriptions be paid by credit card? You can charge your subscription on most major credit cards, such as Visa and MasterCard.
Simply enter your credit card information on our secure order form. Your credit card will be charged for the amount of the subscription. Nothing could be more convenient. You should expect responsive customer care that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify the IndyStar of any questions or comments you have. By what time should I expect the paper to be delivered?
Of course, we strive to maintain these guidelines as much as possible, however, there are always extenuating circumstances, such as inclement weather, that might cause your newspaper delivery to be delayed. If your paper does not come on a scheduled delivery date, please contact IndyStar as soon as possible to receive credit. When will IndyStar home delivery start? The lead time to start delivery on a new order varies by area. In most areas, new orders begin within 2 to 3 days after the order request is received.
Your expected start date will be shown on the confirmation screen after you place an order. If you have any questions about your start date, or if your newspaper subscription does not begin as scheduled on the first day, please contact the IndyStar, so that we can send a reminder notification to the delivery carrier in your area. What kinds of merchandise and services are available?
Classifieds in the IndyStar list real estate, auctions, pets, products and services for sale and much more. In addition, the IndyStar also publishes special automotive and jobs sections where readers can browse popular automotive and job-related listings. We will continue to sell single copy print editions of the newspaper at retail outlets. How do I pause my newspaper delivery for vacation? As a The Indianapolis Star subscriber, you can schedule temporary holds by visiting account.
How do I link a subscription purchased through an app store? To link your subscription, please follow the directions below: iOS Open our app that you purchased a subscription for, Click on the settings gear icon in the top right corner of the screen, Click "Create Account" and follow the instructions to make a profile. Android Open our app that you purchased a subscription for, Click on the settings gear icon in the top right corner of the screen, Click "Create Account" and follow the instructions to make a profile.
How can I cancel my subscription? While we are disappointed to hear you want to cancel, our team is available to assist by calling Customer Service at and saying, "discontinue delivery. How can I change my delivery address? You can update your delivery address by visiting account. We sincerely apologize for the inconvenience.
Sometimes there are unexpected delays due to production problems or adverse weather conditions. We continually strive for excellence and regret any time we let you down. If you did not receive your newspaper, please report a delivery issue by visiting account. How can I order a back issue of the newspaper? Visit www. What is EZ Pay? Our EZ Pay automatic payment program offers the convenience and security of renewing your subscription by automatic deductions from a credit card.
Existing subscribers can sign up for EZ Pay by visiting account. Watch this instructional video to learn more about EZ Pay. Can I make a one-time online payment? You can make a one-time payment by visiting account.
How do I update my credit card or payment information? Subscribers can update their payment method online by visiting account. If I subscribe for a special offer, how much will my subscription cost after my special rate expires? At the end of your introductory offer, your subscription will be renewed at the normal rate for your frequency of delivery and delivery area.
This amount will be reflected on the renewal notice you receive as your special rate nears its expiration. How can I sign up for newsletters? How can I unsubscribe from your emails and newsletters? You can also click the unsubscribe link at the bottom of any The Indianapolis Star email.
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